Frequently Asked Questions
I have a bar, what kegs can I use?
All kegs have a different coupling, which are divided into 4 different types. A TYPE, G or GRUNDY TYPE, S or SANKEY TYPE AND U TYPE. Our partners at Shepherd Neame and Singha use an A TYPE keg coupling for their beers, whilst popular brands such as Fosters, Moretti and Kronenbourg use a S TYPE coupling. The G TYPE is used for Carling, Thatchers and more whilst Stella Artois uses the U TYPE coupling. A full breakdown of coupling users can be found on our website!
How do I connect a gas cylinder?
A regulator is always needed for your gas supply. Please check that you have the correct type and size for your gas cylinder.
Check that the hoses are in good condition and that they are marked as suitable for use with LPG and that they are less than 5 years old (every hose is date stamped with the production date, so you know how old the hose is.) While an older hose may look good on the outside, internally it may be starting to deteriorate.
Don’t forget when checking and changing your LPG hoses this includes the pigtails connected to the cylinders, as well as any other hoses that may be connected to your appliances.
How do I connect a leisure green cylinder?
Green leisure cylinders have a 27mm valve, so they need to be fitted with the correct clip-on regulator. You can double check the size of the regulator by looking on the inside of the regulator.
Make sure the switch on the regulator is in the off position. Turn clockwise into the 3 o’clock position.
Remove the protective cap from the gas cylinder
Place the regulator onto the valve and press down firmly until you hear a metallic click signifying the collar has locked onto the valve.
To start using your cylinder, turn the regulator anti-clockwise so it’s in the 12 o’clock position. The gas is now on.
When you’ve finished, turn the switch on the regulator clockwise to the 3 o’clock position.
If you need to change your empty gas bottle, turn off the regulator and push in the button on the regulator to easily lift it off the bottle. It is now safe to replace your gas bottle.
How do I connect my butane gas cylinder?
Flogas butane gas cylinders have either a 20mm or 21mm valve, so they need be fitted with the correct clip-on regulator. You can double check the size of the regulator by looking on the inside of the regulator.
Different heaters are supplied with different types of regulators, so refer to the heaters instructions if you are using a different regulator.
Make sure the hose coming from the heater is correctly connected to the regulator and they are clean and not damaged.
Make sure the switch on the regulator is in the off position. Turn clockwise into the 3 o’clock position.
Remove the protective cap from the gas cylinder
Place the regulator onto the valve and press down firmly until you hear a metallic click signifying the collar has locked onto the valve.
We recommend connecting your gas bottle outside of the portable heater and only placing it inside when it’s ready to use
To start using your heater, turn the regulator anti-clockwise so it’s in the 12 o’clock position.
The gas is now on. Light your portable heater as advised by the manufacturer’s instructions.
When you’ve finished using your heater, turn the switch on the regulator clockwise to the 3 o’clock position to turn the heater off.
We recommend turning the heater off at the regulator every time, this will burn off any residual gas left in the heater. If your heater has a power switch, you can also turn this off.
If you need to change your empty gas bottle, turn off the regulator and push in the button on the regulator to easily lift it off the bottle. It is now safe to replace your gas bottle.
For more information click the link and watch the video https://youtu.be/xquoHG9_C9s
How do I connect my propane cylinder?
These cylinders are supplied in standard red or in green leisure gas cylinders.
Standard Red:
A variety of pressure regulators or hose assemblies can be connected to the cylinder valve, but the regulator connection is the same – UK POL 5/8” LH male. First, ensure the POL thread is clean and undamaged and then offer up to the cylinder valve.
The connection is left hand to tighten, right hand to disconnect. Care should be taken to select the correct direction! A spanner will be required to ensure gas soundness is achieved by the final firm ‘nip’ to tighten onto the valve thread. It is advisable to perform a leak test with a simple soap solution. If bubbles form around the valve, consider tightening the nut further but not with excessive force.
If bubbles continue to form, it would be advisable to replace the regulator as permanent damage will have been caused to the POL. Once the regulator has been connected the cylinder valve can be turned on.
Green Leisure:
The connection or disconnection of the regulator for this cylinder is the same as for butane cylinders. The only difference is the cylinder valve size which in this instance is 27mm. Proceed as instructed for butane cylinder connection or disconnection
How do I disconnect a butane gas cylinder?
Turn the control lever from the vertical (on position) to the horizontal (off position). With hand over the regulator, place thumb against central spindle/shaft of control lever and press firmly towards the body of the regulator. This will release the locking collar from the cylinder valve and regulator should spring away. The cylinder can then be removed for the replacement cylinder to be positioned.
How do I disconnect a leisure green propane cylinder?
Disconnection procedure is as for Flogas butane cylinders.
How do I disconnect a standard red propane cylinder?
Ensure the cylinder valve is closed. A spanner is required to unscrew and disconnect the regulator. Position the spanner over the brass hexagon nut and then turn clockwise/right hand to loosen and remove the regulator.
How do I know if my cylinder is empty?
All cylinders have a tare weight disk showing the weight of the cylinder, we then fill the bottle to the required amount the cylinder can hold. To check how much gas is remaining we would recommend using scales.
For example the total weight of a 13kg cylinder is 25kg – the bottle weighs 12kg and the gas weighs 13kg.
To check how much gas is remaining, place the bottle on a scale and check the weight. In this example, if the scales show 14kg, the original bottle weight was 12kg, so this would mean there is 2kg of gas left in the cylinder.
Propane vs Butane – what’s the difference?
Whilst Propane and Butane have similar properties, they each have specific uses.
Propane has a lower boiling point, making it more suitable for outdoor storage – and is most commonly used for central heating, cooking, transport and commercial operations.
Butane is best used indoors, making it the preferred option for portable mobile heaters. It’s also used to power leisure activities during warmer, summer months, such as camping, boating and BBQs.
Where should I store my cylinders?
Always store and use gas cylinders in a well-ventilated place in an upright position, ensuring that they are stored away from sources of heat and ignition. Never use or store LPG cylinders in a basement or cellar.
Propane cylinders must always be stored outside.
At home, Butane cylinders may be used indoors, e.g. for use in portable gas room heaters and you can store 2 cylinders indoors (1 in use and a spare)
Will I be charged for the cylinder?
When you buy gas from us in a cylinder, you’ll be asked to pay a one-off non-refundable ‘cylinder charge’ for each cylinder. This is because it will remain our property and it is being provided to you only for the purposes of using the gas supplied. When the cylinder is empty, you can simply exchange it for a pre-filled cylinder or return the empty cylinder to us.